Terms of service
OVERVIEW
This website is operated by EnchantCase. Throughout the site, the terms “we”, “us,” and “our” refer to EnchantCase. By accessing our site or purchasing a product from us, such as phone cases and accessories, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies linked or referenced within these Terms. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use any services. Acceptance is limited to these Terms of Service. Any updates, changes, or new features added to the store will also be subject to these Terms. Your continued use of or access to the website after the posting of changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., providing us with the e-commerce platform to sell our products to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are of legal age in your state or province of residence or have given us consent to allow your minor dependents to use this site.
You may not use our phone cases or accessories for illegal or unauthorized purposes, nor can you use the Service to violate any laws in your jurisdiction. Transmission of harmful code or unauthorized reproduction of our products is strictly prohibited.
A breach of these Terms will result in immediate termination of our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone, at any time, for any reason. Your content (excluding payment information) may be transferred unencrypted across networks and devices for technical adaptation. Credit card information is always encrypted during transfer.
You agree not to duplicate, copy, or exploit any part of our Service or product designs without express written permission.
SECTION 3 – ACCURACY OF INFORMATION
We strive to ensure all product descriptions, pricing, and availability information is accurate. However, if there are inaccuracies, we are not liable for any loss caused by using the information on our site. We reserve the right to update information without obligation to notify you.
SECTION 4 – MODIFICATIONS TO PRODUCTS AND PRICING
Prices for our phone cases are subject to change without notice. We also reserve the right to modify or discontinue any product at any time. We will not be liable for any price changes or product discontinuations.
SECTION 5 – PRODUCTS
Our phone cases and accessories are available exclusively online and may have limited quantities. All descriptions, images, and colors are displayed as accurately as possible, but we do not guarantee that your monitor’s display will match the product.
We reserve the right to limit sales of our products on a case-by-case basis. All descriptions and prices are subject to change without notice, and we may discontinue any product at any time. Returns and exchanges are subject to our Refund Policy
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or limit orders at our discretion, particularly if we suspect a reseller or distributor is placing an order. If changes or cancellations are made, we will attempt to contact you via the provided email or phone number.
You agree to provide accurate, complete, and current purchase and account information for all transactions made through our store. Please keep your details updated for a smooth transaction process.
SECTION 7 – THIRD-PARTY LINKS
We may include third-party links or content on our site. We are not responsible for evaluating third-party products or websites. Please review their policies before engaging in any transactions.
SECTION 8 – USER COMMENTS AND FEEDBACK
If you send us suggestions, reviews, or other creative submissions, you agree that we may use them at our discretion without compensation to you. We are not obliged to keep such submissions confidential or respond to them.
You must not use a false email address or misrepresent yourself. We reserve the right to remove comments that violate these Terms or are deemed inappropriate.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 10 – ERRORS AND OMISSIONS
Occasionally, information on our site may include errors related to product descriptions or availability. We reserve the right to correct these without prior notice, even after you have submitted an order.
SECTION 11 – PROHIBITED USES
You are prohibited from using our site or products for any unlawful purposes, including but not limited to: violating any laws, infringing on intellectual property, spreading malware, or engaging in abusive or discriminatory conduct.
SECTION 12 – LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted or error-free. Our products and Services are provided “as is” and without warranties of any kind, express or implied.
In no event shall EnchantCase be liable for any damages arising from your use of our phone cases or the Service.
SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold EnchantCase and its partners harmless from any claims arising from your breach of these Terms or your use of our products.
SECTION 14 – TERMINATION
These Terms are effective unless terminated by either party. If you violate these Terms, we may terminate your access to the Service without notice, and you will remain liable for any amounts due.
SECTION 15 – ENTIRE AGREEMENT
These Terms, along with our policies, constitute the entire agreement between you and EnchantCase, superseding prior agreements or communications.
SECTION 16 – GOVERNING LAW
These Terms and any separate agreements shall be governed by the laws of the United States.
SECTION 17 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Your continued use of our website after changes are posted constitutes acceptance.
CONTACT INFORMATION
For questions regarding these Terms, please contact us at:
Email: support@enchantcase.com
Phone: (505) 312-6331
Address: 4300 Ridgecrest Dr SE, Rio Rancho, NM 87124, US