Shipping
📦 FREE SHIPPING on orders over $75!
✈️ Orders are typically shipped within 3 days of placing the order
📋 You’ll receive a tracking number as soon as your order is on its way
🛬 Once shipped, allow 2-6 days for orders to be delivered (domestic shipping)
🌐 Worldwide shipping available: View our shipping policy for international delivery times.
*Please also note that the shipping rates for many items we sell are weight-based*
Returns
Our goal at EnchantCase is that you love your order. Our exclusive, aesthetically designed phone cases are typically non-returnable, but we are dedicated to ensuring 100% satisfaction. If something isn't right, please don’t hesitate to contact us.
✔️ Incorrect, damaged, or defective items are eligible for a full refund.
❌ No refunds will be issued after 30 days from the purchase date.
Please contact us at support@enchantcase.com if you believe you are eligible for a refund.
Eligibility for a Refund:
✔️ Received product damaged or defective
✔️ Within 30 days of purchase
✔️ MUST be unused and be returned in the same condition in which you received your item
You can always contact us for any return questions at support@enchantcase.com
*This refund policy is subject to change at any time and without notice*
